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We may update this Policy from time to time. If we do, we’ll let you know about any material changes, either by notifying you on the Site or by sending you an email. New versions of this Policy will never apply retroactively — we’ll tell you the exact date they go into effect. If you keep using CrowdLobby after a change, that means you accept this Policy.

CrowdLobby, provides services that help give every day Americans access to Lobbyists. Our main service is a funding platform to help groups of individuals raise enough money to ultimately hire a lobbyist for change they care about. We are a Private Corporation based in Richmond, VA.

This Policy describes the information we collect from you, how we use that information and our legal basis for doing so. It also covers whether and how that information may be shared and your rights and choices regarding the information you provide to us. If you see a capitalized word, it’s defined in our Terms of Use. We use cookies and similar technologies, as described in our Cookie Policy.

By using the Services offered by CrowdLobby, you’re acknowledging you have agreed to our Terms of Use and that you have read and understood this Privacy Policy and our Cookie Policy.

In order for you to create an account on CrowdLobby and use our Services, we need to collect and process certain information. Depending on your use of the Services, that may include:

  • Information you provide by completing forms on CrowdLobby — your name, email and postal addresses, telephone number, State of residence, login, and password details. We may ask for this information if you register as a user of the Services, subscribe to our newsletters, upload or submit content through CrowdLobby, or if you contact us;
  • Information you provide by completing forms on CrowdLobby — your name, email and postal addresses, telephone number, State of residence, login, and password details. We may ask for this information if you register as a user of the Services, subscribe to our newsletters, upload or submit content through CrowdLobby, or if you contact us;
  • Information you provide for identity verification purposes when launching a project, including your legal name, business name and Tax ID for business entities, and date of birth. In some cases, our payment processor will request that you provide a secure upload of an identity document (such as your passport, drivers license or other government-issued ID) to CrowdLobby;
  • Details of any requests or transactions you make through the Services. CrowdLobby partners with other companies (such as Stripe) for payment processing, and the payment information you submit is collected and used by them in accordance with their privacy policies (for Stripe’s, click here). CrowdLobby doesn’t store your payment information apart from the last four digits of your credit card or bank account (as applicable), expiration date, and country, which we require for tax, government regulatory, and security purposes;
  • Information about your activity on and interaction with CrowdLobby, including use of our mobile apps (such as your IP address, the type of device or browser you use, and your actions on the Site);
  • Information about the ways people visit and interact with our Site, in the form of traffic analytics. You can opt out of being included in Google Analytics here. For more information about our use of data analytics to protect and improve our Services, see our Cookie Policy;
  • Communications you send to us (for example, when you ask for support, send us questions or comments, or report a problem);
  • Information that you submit on or to CrowdLobby in the form of comments, contributions to discussions, or messages to other users; and
  • The email address associated with your Facebook account, if you choose to sign up using your Facebook credentials. CrowdLobby will also request permission to access your name, profile picture, and friend list (these permissions are governed by Facebook’s privacy policies and can be managed through your Facebook privacy settings). We never post anything to your Facebook, Twitter, or other third-party accounts without your permission.

You may decline to provide us with your information. However, this will limit your ability to register for an account or use our Services. You may pledge to a project as a guest by providing only an email address. However, to adjust your pledge, save payment details for future pledges, make project comments and take most other actions on our Site, you will need to finish creating an account. You may review, change or remove your information through your account settings.

We use the information we collect for the following purposes:

  • To keep your account secure and protect our Services (including to verify the identities of creators and prevent fraud and abuse);
  • To enable us to provide you with our Services, and to improve and promote our Services;
  • To create and administer your account, contact you, and customize your experience on CrowdLobby (for example, to show you campaigns that we think may interest you based on your previous use); and
  • To track and analyze use of the Services so that we can improve how CrowdLobby is performing and provide users with the best experience possible.

Information that’s shared publicly

When you create an account, we create a basic profile page for you on CrowdLobby, containing your username, the date the account was created, and a list of campaigns you have contributed to or launched. By default, your profile is private and you can choose to make it public in your account settings. Your username appears with the comments you post and messages you send on CrowdLobby and, if your profile is set to public, people can click your username to view it. If you make your profile public, others will be able to see the following things:

  • The account username you select, and the date the account was created;
  • Any information you choose to add to your profile (like a picture, bio, or your location);
  • Campaigns you’ve backed (but not pledge amounts or rewards chosen);
  • Campaigns you’ve submitted;
  • Comments you’ve posted on CrowdLobby; and
  • If you have “Liked” a Campaign update.

If you would like to have a public profile, but don’t want others to see your name or profile image on a project’s Community tab, you may choose an account image or name that is not identifiable (e.g., CatLuvr88). You can modify or delete certain information associated with your account (such as your username, profile image, biography and location) from your account settings, and you can change your privacy settings if you want to make your profile private or adjust the default settings.

Information that isn’t shared publicly

The following data will not be publicly displayed or revealed to other users:

  • Any payment information you provide;
  • Your password details;
  • Your IP address;
  • Your phone number;
  • Your date of birth and other identity verification documentation (for creators);
  • Private profile information, in accordance with your preferences; and
  • Communications you send to us (for example, when you ask for support, send us questions or comments, or report a problem).

Information that’s shared with trusted third-party services

We may share your information with certain trusted third-party services to help us provide, improve, promote, or protect CrowdLobby’s Services (like when we partner with payment processors, or use services that help us manage our ads on other sites). When we share data with third-party services that support our delivery of the CrowdLobby’s Services, we require that they use your information only for the purposes we’ve authorized, and that they protect your personal information at least to the same standards we do. We may also share information that’s aggregated and anonymized in a way that it doesn’t directly identify you.

Information that’s shared to protect CrowdLobby and comply with the law

We do reserve the right to disclose personal information when we believe that doing so is reasonably necessary to comply with the law or law enforcement, to prevent fraud or abuse, or to protect CrowdLobby’s legal rights, property, or the safety of CrowdLobby, its employees, users, or others.

Links to other websites and services

Our Site may include links to other websites or services whose privacy practices may differ from CrowdLobby’s. When you use a link to an external site or service, the privacy policy and data processing disclosures for that site or service governs.

We will retain your information as long as your account is active, as necessary to provide you with the Services or as otherwise set forth in this Policy. We will also retain and use this information as necessary for the purposes set out in this Policy and to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements and protect CrowdLobby’s legal rights.

We also collect and maintain aggregated, anonymized or pseudonymized information which we may retain indefinitely to protect the safety and security of our Site, improve our Services or comply with legal obligations.

Because CrowdLobby is a US-based company, your information will be collected and processed in the United States. The United States has its own laws governing data protection and government access to information. The rules that protect your personal information under United States law may be different than in your home country. If you choose to use the Services, you need to agree to our Terms of Use, which set out the contract between CrowdLobby and its users.

We want to communicate with you only if you want to hear from us. We try to keep emails to a minimum and give you the ability to opt in to any marketing communications we send.

We will send you email relating to your transactions on CrowdLobby. You may also elect to receive certain marketing email communications, in accordance with your preferences, and from which you may opt out at any time by adjusting your notification settings. If you download the CrowdLobby app, you can manage the notifications you receive on your mobile device in your profile settings. We’ll also send you service-related announcements when it’s necessary to do so.

We take security seriously, and the security of your personal data is important to us. We follow industry-standard practices to protect the data we collect and maintain, including using Transport Layer Security (TLS) to encrypt information as it travels over the internet. No method of transmission over the internet or electronic storage is completely secure, so CrowdLobby cannot guarantee its absolute security. Your account information is protected by a password, which you should choose carefully and keep secure. We encourage all users to enable two-factor authentication in account settings to further protect their account.

People under 18 (or the legal age in your jurisdiction) are not permitted to use CrowdLobby on their own. CrowdLobby does not knowingly collect any personal information from children under the age of 13 and children under 13 are not permitted to register for an account or use our Services.

If you believe that a child has provided us with personal information, please mailto: info@crowdlobby.com . If we become aware that a child under age 13 has provided us with personally identifiable information, we’ll delete it.